Handling customer complain efficiently
Proper Handling of staff
Arrive on time for all shifts and stay until shift completion.
Maintain a fast speed of service, especially during rush times.
Deliver the updated daily deliverables
Deliver the updated daily checklist
Ensure the availability of store/branch enough man power
Submit proper and organized records and/or reports
Responsible in assisting in the implementation of new policies.
Performs Customer Service and Administrative functions in a store setting.
Submit weekly Report including the result and audit.
Conduct monthly store audit/mystery diner
Performs simultaneously hiring and training of staff
Performs simultaneously performance evaluation to staff
Count down your sales at the end of each shift and deposit money in the safe.
Count down your sales at the end of each shift and deposit money in the safe
Provide helpful answers to queries or questions offered by customers
Furnish customers with helpful information regarding service time and special deal
offers.
Ensures prompt and courteous service on every customer purchase.
Conforms to the operation standard procedures
Maintain cleanliness and orderliness of assigned area / work station at all times
Ensures operations excellence by adhering to the systems and standards of the store.
Working in a team environment and must possess the ability to communicate effectively
with managers and co-workers.
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